Kim Prior to Join FBS as VP of Business Development and Product Marketing
I’m very excited to announce that Kim Prior is joining FBS as Vice President of Business Development and Product Marketing. Kim will be working directly...
Dan Pink on Drive, and Why FBS is Employee Owned
Over two years ago, I wrote about some of the research that spurred me on to make FBS an employee-owned company. That research is summarized...
Two Anniversaries for FBS
Two anniversaries for FBS have just passed and I want to acknowledge them publicly, because I think they’re both pretty cool and important: Ten years...
Owners Versus Entrepreneurs
The other night I had dinner with Dan Woolley and Greg Robertson, two friends who are serial entrepeneurs now working on building their third business,...
Too Big, Not Too Big To Fail
Worldwide economic concerns are not the usual fodder for the FBS Blog, which is focused on the narrow vertical of the MLS industry. However, another...
We live in a cynical world of tough competitors . . .
There’s a lot corny about Tom Cruise’s “you complete me” dialog at the end of Jerry Maguire but the part that always sticks with me...
What Makes For A Good Job?
I was at a birthday party for one of my in-laws over the weekend. During dinner, I sat next to one of my wife’s uncles...
Release Night
We’re just an hour or so away from pushing our latest release live. We have a single code set managing all of our hosted customers,...
Remarkable Service Doesn’t Have To Be Like A Root Canal
Remarkable service exceeds expectations. More often than not, though, the service provider is in control of your expectations or at least should be. Let me...
Implementing Revolutions
A few weeks ago at the NAR mid-year convention in D.C., there was quite a bit of buzz about the announcement that the NAR is...
We Have A Secret
We were named a finalist for Business of the Year (that’s not the secret) by our local Chamber of Commerce and so they invited me...
Setting Expectations
I read an article in the New York Times the other day about e-mail overload, and the author suggested using the codes NRN or NTN...