Dusty Jostes At FBS, we believe that software doesn’t run itself, it’s the people behind the technology who make the difference. Our exceptional, ongoing, renewal rate of over 99% isn’t just a statistic, it’s a signal of deep trust, strong execution, and lasting impact of our partnerships and people. Across every region, the smallest boards to the largest MLS organizations renew their contracts with FBS because of our relentless focus on what matters most.
Innovation: Building for What’s Next
For over 30 years, FBS has been a technology leader in the MLS space. Our Flexmls Platform and Spark® API power real-time, all-the-time solutions built on national standards with local flexibility. We deliver powerful tech that simply works, and works simply, for over 330,000 real estate professionals.
Whether it’s being the the first MLS vendor to use webhooks to implement real-time data, launching time-saving AI integrations with Matterport and iGUIDE, or pushing the envelope on new ideas we help MLSs innovate confidently. This spirit of continuous improvement drives us to help our customers stay competitive in a fast-evolving marketplace.
Future-Focused with the MLS as the North Star
The real estate landscape is full of complexity and noise. MLSs don’t need more tools. They need a strategic partner who can help cut through the clutter and chart a clear path forward. From datashares and front-end-of-choice implementations to custom back-end integrations, we guide MLSs from the starting line to the finish line.
We understand that no two markets are exactly alike, so we never take a one-size-fits-all approach. Our team of dedicated employee-owners works side-by-side with each MLS to shape technology that meets their specific needs. Our solutions help MLSs grow their way, for the future, in ways that best serve their Brokers.
In just the last year, MLSs like MichRIC, ARMLS, Maine Listings, and Hive MLS have shown their trust in FBS and dedication to leadership by renewing with us.
“The FBS team has been like a family. They are conscientious of our needs and our visions to move forward in this industry. With their support I have no doubt we will enter a whole new world, allowing Hive to be the broker-centric solutions provider we envision.” says Daniel Jones, CEO of Hive MLS.
Partnership: Proven, Premier, and People-Centered
At the core of our success is a true spirit of partnership. Whether it’s a major market like ARMLS or smaller, boutique boards like Badlands Board of REALTORS, our approach is always the same: listen, collaborate, and deliver.
Some of our customers have been with us for more than 40 years, including Fargo-Moorhead Association of REALTORS, Muscatine Board of REALTORS, and Oregon Coast MLS. This longevity is not a coincidence, it’s the result of consistency, transparency, and shared vision.
And it doesn’t stop with MLSs. Partnership means working with other technology vendors to create new integrations and improve existing ones. Providing choices to brokers and agents allows them to better serve their customers and lead the way in the industry. Choices like iGuide and Matterport for listing media, rental tools from Rental Beast, online activity reporting from ListTrac, or location datasets from Local Logic are just some of the ways FBS leads the way through partnership, integration, and collaboration. Partnerships make the market work, and work better.
From open communication to owning and fixing mistakes, we build relationships based on mutual respect and responsiveness. Our employee-owners are passionate, accessible, and fully invested in every MLS’s success.
Service: Customer Success That Speaks for Itself
At FBS, our service philosophy is simple: be available, be responsive, and be excellent. With a CSAT score of 4.8/5, 94% of support calls answered in under a minute, and a current NPS of 76 (a score considered excellent), our results speak for themselves. In a recent T3 Sixty MLS platform performance report, FBS was listed as #1 in platform satisfaction, platform performance, net promoter score, key MLS features, and most likely for customers to renew.
We back our technology with real people who care deeply about customer success. Simply put, we succeed when our customers succeed.
Denise Libby, CEO of Maine Listings notes, “We stick with FBS/Flexmls because they’re more than just a vendor, they’re a true partner. Their technology is solid, their support team is always there when we need them, and they’re constantly evolving to meet the needs of our members. We know they’ve got our back!”
Purpose, Vision & Execution for Your MLS
We’re at a pivotal moment. As MLSs navigate changing policies, shifting technologies, and evolving consumer expectations, FBS remains 100% focused on helping them thrive. From bold innovation to steady, dependable execution, we’re in it for the long haul.
“FBS continues to earn our trust by delivering dependable, future-focused technology that aligns with our mission to innovate, lead, and empower the professionals we serve. They’re more than a vendor – they’re a true partner. In a time of rapid industry change, that kind of trusted collaboration is invaluable. It helps us stay ahead while staying true to what matters most: supporting our subscribers.” explains Matthew Consalvo, CEO of ARMLS, one of our largest MLS customers.
To every MLS that continues to place its trust in us: thank you. Your renewal is not just a milestone—it’s a powerful signal that what we’re doing matters. And for those thinking about a change, we encourage you to give us a call. Because when you start with FBS, you finish with success.