In the real estate industry, having the right MLS technology partner remains crucial for success. Throughout 2024, FBS has continued to demonstrate why we’re the industry’s most trusted partner, delivering meaningful innovation, products, and services that matter while maintaining exceptional customer satisfaction.
Let’s Review Some Highlights:
In January we launched Launch, our SSO Dashboard—and we have already welcomed 22 new customers. Since its launch, the dashboard has seen multiple enhancements, including admin-to-member messaging, MLS option to display ads, segmentation, custom dashboard links, and application usage reporting for better ROI.
Throughout the year, the Flexmls platform saw significant enhancements. To call out a few, we launched deeper integrations with media providers, including iGUIDE and Matterport enabled, AI-powered autopopulation of key listing data. And we’ve given agents and consumers a new search experience on Android, mobile web, and portals.


Five new MLS customers converted to the Flexmls platform, while we once again renewed 100% of our Flexmls contracts. For us, this is a meaningful indicator of satisfaction, trust, alignment, and continued customer support. We’re thankful for our partners that continue to place their trust in our company and product.

One of those renewals was a multi-year contract extension with Maine Listings. CEO, Denise Libby said,
“We were happy to renew our contract with FBS! They have transcended the vendor label and we feel they are truly a partner that we can work with to move the industry forward!”
And our partnership with Hive MLS was also extended with another multi-year contract renewal. CEO Daniel Jones said,
“We renewed our partnership with FBS because their support crew resembles the “can do spirit” of the Hive MLS culture, and their platform embraces the ease-of-use that our Subscribers need. Our partnership with our Participants and Subscribers demand that we provide only quality products in this ever-changing landscape, which reflects our philosophy towards growth and retention.”
Our dedication to industry leadership and support was demonstrated through ongoing sponsorships and collaborations, including our CEO, Michael Wurzer’s, continued participation on the RESO Board and our team’s participation in 19 industry events throughout the year. We also hosted our 25th Annual Customer Summit where we brought together more than 100 industry leaders.
In December, we introduced MAS, our agency-level marketing service—expanding our solutions for the MLS community and providing tailored marketing support to MLSs.
And, unsurprisingly, our Support Team had a 97% average customer satisfaction score, reflecting not just the quality of our technology, but the dedication of our employee-owners to delivering exceptional service and support to our members.
As we look ahead, FBS remains committed to innovation and excellence, driven by our unique employee-owned structure that ensures our success is determined by the success of our customers. Thank you to all our partners who made 2024 another exceptional year. Together, we’re not just serving the industry—we’re helping shape its future. Connect with our sales team, and let us help shape your future.