In my last post, I highlighted a virtual tour on one of the listings in our system. Now, let me draw your attention to the fact that the virtual tour is located on what we call the Media tab. The term media was chosen because: (1) the tab can host photos, videos and virtual tours; and (2) we thought multi-media was too long. Since the release, however, we’ve received feedback that users are having a hard time finding the photos, i.e., they don’t immediately recognize Media as the place to click for photos. Because photos are the primary content (we still only have a few innovators linking video), we’re considering renaming the tab Photos. What do you think would be the best name?
We also have a tab called Grid, which contains a row/column (spreadsheet) view of the listings.
This tab also has produced feedback that the word Grid is confusing to users, some thinking it’s a map, others a graph, and others simply not knowing. So, we’re considering changing the Grid tab to be called List or Results or something else. What do you think would be best?
Thanks for participating in the polls and for any comments you have.